Last updated: August 14, 2025

1. Data We Collect

When you use our website or contact us, we may collect your name, email address, phone number, booking information, and any other details you voluntarily provide.

2. Purposes of Processing

  • To respond to your requests and manage your bookings
  • To improve our services and your experience
  • To send you information or offers if you have consented

3. Legal Basis

Processing is based on your consent, pre-contractual/contractual performance, and legitimate interest for site management and fraud prevention.

4. Data Sharing

We do not sell or rent your data. It may be shared with technical providers (hosting, payment, emailing) strictly as necessary, or with competent authorities where required by law.

5. Data Retention

Data is kept for as long as necessary for the purposes outlined above and in accordance with applicable legal obligations.

6. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, and disclosure.

7. Cookies

Our website may use cookies to enhance navigation and measure audience statistics. You can configure your browser to refuse cookies. Some features may not be available without cookies.

8. Your Rights

You have the right to access, correct, delete, object to, and limit the processing of your data, in accordance with Moroccan law.

9. Exercising Your Rights

To exercise your rights or ask a question about data protection, please contact us: Jaal Riad Resort – Avenue Mohamed VI, Marrakech – Morocco
Email: [email protected]
Tel : +212 (0) 524 459 595

10. Changes

We may update this policy at any time. The current version is the one published on this page as of the date indicated above.